Privacy Policy
This website is published and maintained by Kwik Accident Helpline Ltd, which is a trading name of Claim500 Ltd. We’re committed to protecting the privacy of our site visitors. With this in mind the below explains how we’ll collect, store and use your personal information.
What we collect from you
(a) information that you provide to us when making an enquiry about our services (b) information about your visits to and use of this website
How we use your information
We may use your personal information to:
- a) contact you to provide information directly relating to your enquiry, by phone, email or post.
- b) send information to you which may be of interest to you.
Your rights
You can inform us at any time if you’d prefer for us to stop contacting you by emailing phil@kwikaccidenthelpline.co.uk. We’ll certainly be disappointed to no longer be in contact with you, however we will make sure communication with you stops immediately.
Keeping your information secure
Kwik Accident Helpline Ltd will take appropriate security measures to prevent the loss, misuse or alteration of your personal information. We confirm that your personal information will not be provided to any other third parties. Your information will be retained in our Customer Relationship Management system and any contact preferences if specified.
Information about your visits to our website
Kwik Accident Helpline Ltd use Google Analytics and may collect information about your visits to this website, including geographical location, browser type, referral source, length of visit and number of page views. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. This information may be used for our marketing activity and to improve the website usability.
Cookies explained
A cookie is data sent by a web server to a browser, which is returned by the browser each time it subsequently accesses the same server. It is used to identify the user or track their access to the server. We may use both session and persistent cookies on the website. We will use the session cookies to keep track of the pages you visited whilst navigating the website. Persistent cookies will enable our website to recognise you each time you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a predefined expiry date.
Word of caution re. 3rd party websites
Kwik Accident Helpline Limited cannot be held responsible for your privacy when you visit an external website by clicking on a link that appears on our site.
Additional legal points
Please note that in appropriate circumstances we may disclose personal information about you: (a) to the extent that we are required to do so by law; (b) in connection with any legal proceedings or prospective legal proceedings; (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
How to contact us
If you have any questions about this privacy statement please get in touch by emailing phil@kwikaccidenthelpline.co.uk or contact us by post at: Kwik Accident Helpline,Unit 38 Unit 38, Listerhills Science Park, Campus Road, Bradford, West Yorkshire, United Kingdom, BD7 1HR.